Your username is your email address.
To reset your password for your Ixcela account, please go to the Forgot Password page.
You will receive an email from support@ixcela.com with a link to reset your password. If you do not receive the email, please check your spam folder.
You can always reach out to us at support@ixcela.com with any difficulties, and we will be happy to help you access your account or reset your log in information.
Below is a video that shows you how to reset your cookies in your browser if you're still unable to log in after resetting your password.